I am interested in trying out Achronix's software tools. How do I request an evaluation license?
If you need a new evaluation license for Achronix tools including ACE and/or Synplify Pro, please follow the steps below.
- Log into your Achronix support portal account. If you do not yet have a support portal account, please refer to "How Do I Register for an Achronix Support Account?" to register and set up your account.
- Once logged in, click the link "Submit a request" located next to your user name.
- Select ACE License Request under Submit a request:
- Once the ticket form is selected, a number of ticket fields are revealed. Complete the form and click Submit when done.
Once your license is approved, a support engineer will attach your license files to the ticket. You will receive an automatic email notification (with your license files attached) when this ticket is available.
Refer to the ACE Installation and Licensing User Guide (UG002) on our website to help you through the process of installing the tools and setting up the licenses.
If you have technical questions, please log into the Achronix Support Portal, our web-based ticket management application to file a "General Support Issue" ticket. Alternately, once your support account is set up, questions can be sent via email to firstname.lastname@example.org This will automatically log the issue in our support system. Feel free to file separate tickets for each issue you see.